Payment by credit card to our company is completely secure and confidential
We do not store any credit card or personal details that are given
As we deliver all of are items our selfs when possible, delivery times can be up to 21 days but usually are received within 14 days of payment clearance.
We deliver 7 days a week 363 day in a year with three delivery times:
All of our products are delivered be us, to ensure safe transport and keep delivery costs down for our customers.
Deliveries to Scotland = (furthest north we can deliver to is Glasgow) Please allow 21 days for this delivery after payment has cleared.(Scotland Only)
Wales all areas covered. Please allow 21 days for delivery after payment has cleared.(Wales Only)
Our Refund & Returns Policy & Cancellations
Refunds are given only before manufacture of items ordered,once a deposit has been taken any cancellation of order will result in the full deposit been lost and non refundable.
Here at OAKLANDS- FURNITURE.CO.UK we always strive to ensure customers satisfaction and are 100% certain that you will be delighted with your furniture and will have no reason to ever want to return it we offer a seven day return policy just in case.
Should you with to return your item we will provide a full refund for the purchase price of the goods, however the buyer is always responsible for any carriage costs involved for the delivery and collection of the items.
We will forward your refund within 30 days of us receiving the returned items back to us.In order for us to provide a refund, all goods must be packed in the original packaging and in perfect condition.
Privacy Policy
By registering or placing an order on this web site you consent to the collection,use and transfer of your information under the terms of this policy.
Oaklands is committed to protecting your privacy.Please read this privacy policy to understand how we use and protect the information that you provide us with.
Information we collect from you and how we use it
when you visit, register or place an order with us,you may be asked to provide certain information about yourself.this may include (but is not limited to) your name,contact details and credit or debit card details.this information will allow us to process and fulfill your orders.from time to time we may also collect information about your usage of our website,as well as information about you from messages you post to the website and emails or letters you send to us.this information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. we will also use and analyze the collected information to administer,support,improve and develop our business.
we may use this information to contact you for your views on our services.as well as to occasionally notify you about important changes or developments to our site or services
How we secure customer information
Oaklands website complies with the terms of the data protection act .we make every effort to secure your information and maintain your privacy
if you wish to contact us about any information on this page you can email us:mail@oaklands-furniture.co.uk or call our office on 01924 860792 between 9.00am-4.00pm Monday to Friday.